CUSTOMER SERVICE REPRESENTATIVE, FULL TIME, ON-SITE DAYSHIFT at Bradley Caldwell Inc
Job Description
Job Description
Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA
As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force.
This is a full-time, entry-level position.
Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site.
THE IDEAL CANDIDATE WILL:
- Prioritize the customer experience
- Manage multiple responsibilities with a high degree of professionalism
- Build positive relationships with our customers and sales force
- Be able to problem solve, work independently, and support other team members.
RESPONSIBILITIES
- Inbound & Outbound Telephone Calls & Emails
- Accurate and Efficient Customer Order Entry
- Customer and Sales Force Assistance
REQUIREMENTS
- Written and verbal communication is required
- Proficient in Excel, Word and Outlook
- Proficient English language skills required
- Excellent Telephone Etiquette
- Ability to Multitask
BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.
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