Customer Service Representative at Hanes Companies
Job Description
Job Description
Hanes Geo Components (HGC), a division of Leggett & Platt Inc., is seeking a Customer Service Representative (CSR). HGC is the leading distributor of geosynthetics, erosion control, and soil stabilization products used in the construction industry.
Primary responsibilities are:
- Accurately enter customer orders that are received on the telephone or electronically
- Greet and assist customers who walk-in for orders
- Communicate with customers regarding any challenges to their order such as logistics, inventory adjustments and etc.
- Provide professional administrative support for the location
- Prepare and submit customer quotes
Qualifications:
- Focused on providing exceptional customer service
- Excellent verbal and written communication skills
- Ability to multi-task
- Proficient and accurate with data entry, competent math skills (converting square feet to square yards)
- Exceptional computer skills
- An associate degree in business, marketing, etc. is preferred
Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!
Equal Employment Opportunity/Veterans/Disability Employer
Powered by JazzHR
k0JsZJVUyM
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.