Customer Service Representative Opportunity in Irvine at Farmers Insurance - District Office of Jeff Ellis
Job Description
Job Description
As a CSR, youll be the first point of contact for our clients helping with policy service, billing, and claims support while ensuring every interaction builds trust and confidence. This is not a sales role your success is measured by client satisfaction, accuracy, and teamwork.
What We Offer
Competitive Pay: $18.00/hour starting base salary, with performance-based incentives
Work-Life Balance: Paid time off, holidays, and a consistent MondayFriday schedule
Career Growth: Paid training, licensing support, and advancement opportunities
Benefits: Health stipend, retirement plan options, and employee discounts on insurance
Culture: Supportive, team-oriented environment where your contributions are valued
Benefits
Annual Base Salary + Bonus Opportunities
Mon-Fri Schedule
Paid Time Off (PTO)
Career Growth Opportunities
Hands on Training
Responsibilities
What You Will Do:
Assist Farmers Insurance customers with questions regarding policies, claims, and coverage options
Provide personalized guidance to help clients find the right insurance solutions
Resolve issues efficiently and ensure exceptional customer satisfaction
Collaborate with team members to strengthen our commitment to service excellence
Requirements
What Were Looking For:
High school diploma or equivalent required
Property and casualty (P&C) license is a plus; willing to obtain if not already licensed
Excellent communication and customer service skills
Prior experience in insurance or a similar role is a plus
Strong problem-solving skills and attention to detail
A positive attitude and a commitment to integrity and service
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