Customer Service Representative - Work From Home at Bright Path CO.
Job Description
This position is a fully remote job as a Customer Service Representative with competitive pay and flexible work-from-home options. Work from home answering customer questions, resolving issues, and providing excellent service, with full training, great benefits, and opportunities for career growth. Candidates with experience as a Call Center Agent, Support Specialist, Customer Care Associate, or professional remote work experience are encouraged to apply.
Job Description
Customer Service Representative – Be the Voice That Makes a Difference
Full-Time | Competitive | Work-Life Balance Built In
About the Role
We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow.
You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one.
What You'll Be Doing:
Answer customer questions via phone, email, zoom calls and/or chat
Provide product or service information with a positive, problem-solving attitude
Document customer interactions and follow up as needed
Collaborate with team members to resolve complex issues
Help improve the overall customer experience by bringing insights and feedback
This position requires some sales during client interaction
What You Bring to the Table:
Clear communication and a calm, friendly tone
Patience, empathy, and a genuine desire to help people
Ability to work independently and as part of a team
Basic computer skills — CRM or ticketing tools are a plus (we’ll train you)
High school diploma or equivalent (some college = bonus)
What We Offer:
Competitive Pay
Training – We set you up for success from day one
Remote or In-Office Flexibility – Depending on your location
Career Growth – Move up into leadership or training roles
Supportive Culture – No micromanagement, just mentorship
Modern Tools – Tech that works with you, not against you
Perks & Benefits:
Medical, Dental & Vision Insurance
Mental Health + Wellness Resources
Retirement Plans
Employee Recognition & Rewards Program
Team Events
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