Customer Service Representative/Sales at Fairway Staffing Solutions

Job Summary:

We're looking for a motivated Customer Service and Sales Representative to join our team. This role involves handling customer inquiries, making outbound calls to potential clients, and supporting overall sales efforts. The ideal candidate is friendly, professional, and confident in both customer communication and sales outreach.

Key Responsibilities:

• Make outbound (cold) calls to prospective and existing customers.

• Respond to customer inquiries via phone and email in a professional manner.

• Assist customers with orders, quotes, and product information.

• Build and maintain positive relationships with clients.

• Support the sales team with lead generation and follow-ups.

• Maintain accurate records of calls, sales, and customer interactions.

Requirements:

• Previous experience in customer service, sales, or cold calling preferred.

• Strong verbal and written communication skills.

• Comfortable making outbound calls and speaking with new clients.

• Basic computer and data entry skills.

• Positive attitude, reliability, and professionalism.