Customer Service Specialist (Remote) at Staffmark Group

We have multiple openings for Customer Service professionals to join our growing team! If you're someone that believes in the positive impact of continuing education, helping others plan to reach their educational and career goals, and are good at creating relationships, this might be the career for you!

This team is the first point of contact for prospective students who are hoping to learn more about our programs so we're looking for engaging, warm, and enthusiastic people who will quickly create meaningful relationships.

Schedule:

Mon-Thurs you must be flexible for an 8-hour shift somewhere between the hours of 7am-8pm CST. Friday's hours are 7am-5:30pm CST. Must be flexible to work 1 Saturday/month (40 hours/week)

Pay:

Starting pay range will be $22-24/hr

Work Model:

This role is currently operating 100% remote, but you must be open to potentially moving to a hybrid model at a nearby campus location in the future.

Employee Benefits:

We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more!

Day in the Life -

• Take incoming calls to assist with prospective student inquiries during the enrollment process
• Understand the goals of prospective students and identify the appropriate department to connect with them
• Guide prospective students through the admissions process, respond to questions, link them to financial aid and academic advisors
• Gather the documents necessary to start school, and ensure students complete admissions testing

Keys to Success -

• Bachelor's Degree preferred but not required
• Comfortable with MS Office
• Able to quickly learn new computer systems and databases
• Having a passion for higher education and the desire to help prospective students reach their goals
• Enjoy interacting with people over the phone
• Able to craft well-written, compelling messages to students and fellow colleagues
• Able to work in a team and goal-oriented environment Internally motivated and a self-starter

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Hunter Hamilton

Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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