Customer Service/Retail Associate at Binson's Hospital Supplies Inc.
Job Description
Job Description
???? Now Hiring: Customer Service/Retail Associate
???? Location: 13450 Farmington Rd, Livonia, MI 48150
???? Schedule: Monday–Friday | 9:30 AM – 6:00 PM
At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
???? The Role: Customer Service/Retail Associate
To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
???? What We're Looking For
High School Diploma or equivalent
Friendly, outgoing communicator who loves connecting with people
Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus!
Super organized with a keen eye for detail
Compassionate and always focused on making customers feel cared for
???? What You’ll Be Doing
Welcome patients and visitors with a warm smile and professional vibe
Help customers find the perfect medical supplies tailored just for them
Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience
Share helpful info on product features and how to use them confidently
Quickly and kindly handle questions or concerns—making every experience a great one
Process sales smoothly and securely, handling cash, cards, and insurance like a pro
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off + floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????
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