Customer Solution Engineer at Career Transitions, LLC

Customer Solutions Engineer

Full-Time

Lafayette, IN (Relocation Assistance Available)

Compensation DOE: Up to $120K

Meet your Talent Advisor Kelly Maxwell

Join a growing, technology-driven manufacturing company in Lafayette, IN as a Customer Solutions Engineer. In this key customer-facing role, you’ll work at the intersection of engineering, quality, and innovation—helping ensure product excellence, resolve quality issues, and strengthen customer relationships across emerging EV markets.

This is an ideal opportunity for a technically minded engineer who thrives on problem-solving, cross-functional collaboration, and driving continuous improvement for both internal teams and customers.

What You’ll Do as a Customer Solutions Engineer:

• Identify and analyze root causes of quality issues internally and within customer applications.

• Develop and implement effective solutions, from process improvements to product design modifications.

• Collect, analyze, and interpret quality data to identify performance trends.

• Design and execute quality control systems to ensure consistent product standards.

• Collaborate cross-functionally with Engineering, Manufacturing, Operations, and Customer teams to ensure customer satisfaction.

• Create and maintain key documentation such as quality plans, reports, and procedures.

• Ensure compliance with industry standards and quality management systems (IATF 16949).

• Lead or support customer visits, audits, and on-site troubleshooting—traveling to customer locations as needed (approx. 50%).

• Continuously seek opportunities for process and product improvement.

What We’re Looking For:

• Bachelor’s degree in Engineering or related field

• 5+ years of experience in a customer-facing engineering or quality-focused role

• Strong technical understanding of manufacturing processes and product applications

• Proven ability to identify and resolve complex technical issues efficiently

• Excellent communication skills for working with customers and cross-functional teams

• Highly organized, adaptable, and able to manage multiple priorities

• Willingness to travel domestically up to 50%

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications:

• Experience with Minitab and statistical analysis tools

• Automotive or EV industry background

• Familiarity with IATF 16949 standards

Perks & Benefits:

• Full relocation assistance available

• Comprehensive benefits: Medical, Dental, Vision, and 401(k) with company match

• Generous PTO and paid holidays

• Collaborative, team-oriented culture with long-term growth potential

Send your resume to Kelly Maxwell

Career Transitions: Find Your Dream Job or Hire the Best Talent

Career Transitions, a Morales Group Company, is a leading recruiting agency that specializes in helping employers find their next critical hire and job seekers find their dream job. Our team of experienced recruiters are dedicated to finding you the perfect match for your open position or helping you find the right job for your skills and interests. We offer a variety of services, including:

• Recruitment: We match talent with open jobs.
• Contract staffing: We place technical and exempt professionals in temporary or contract assignments that can become full-time positions.
• Outplacement: We provide terminated or laid off employees with tools to be competitive in the job market.
• Career management: We help you develop your career and reach your goals to be the next leader.

Career Transitions is committed to providing you with a high-quality talent acquisition experience. Our diverse candidate database and extensive recruiting experience reflects our commitment to match qualified candidates to employers' open positions. We work diligently to ensure that you receive efficient and effective services. We specialize in connecting employers with qualified technical and exempt professionals in many fields, ranging from accounting and finance to engineering and technology, and human resources to sales and marketing.

We are support equal opportunity employers who provide support for veterans and people with disabilities. Choose Career Transitions contingency, retained, or contract talent acquisition services to find your next hire or dream job.

Visit our website today to learn more about how we can help you.

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