This position supports the Cyber Division in providing efficient and accurate handling of the technical aspects of the underwriting process. Provides administrative support to multiple cyber underwriters and completes administrative tasks to expedite the underwriting process. This can include policy processing and issuance for new business and/or renewal preparation, quoting and issuance; endorsement processing; cancellations; and/or other policy processing associated tasks. May potentially hold a limited Letter of Underwriting Authority. To be successful the candidate must be self-motivated, adaptable to a changing marketplace, and able to work and collaborate as part of a team. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust organization.

*This role will be hybrid out of our Chicago, IL, Nashua, NH, Southington, CT or Boston, MA office*

Completes policy processing and issuance for new business and/or renewal preparation, quoting and issuance; endorsement processing; cancellations; and/or other policy processing associated tasks.
1. Fulfills broker requests for, loss runs, copies of policies, copies of invoicing, etc.
2. Provides agency support for general questions regarding renewal status, endorsement status, cancellation status, billing inquires, commission questions, etc.).
3. Communicates effectively with internal and external contacts.
4. Completes renewal proposals as requested.
5. Manually rates coverages and/or policies that are not fully automated.
6. Completes file documentation according to best practices guidelines.
7. Collaborate closely with cyber underwriting team. Keep peers and Management informed of all issues and activity.
8. Provide professional, timely and courteous communication and service to external clients and cross departmental staff to successfully resolve issues pertaining to policyholders and cyber underwriting team.
9. Keeps current with market trends and demands.
10. Performs other functionally related duties as assigned.

Required:

• Associate degree or equivalent work experience
• Proven research and analytical skills to identify, gather and organize information to provide recommendations
• Working knowledge of PC based systems and applications such as Microsoft Office and data-based systems
• Ability to learn new software applications

Preferred:

• Demonstrated experience with commercial insurance
• Independent and self-motivated
• Articulate and analytical
• Detail oriented and customer focused
• Strong interpersonal skills and a collaborative team player
• Strong organizational skills and the ability to multitask and manage/prioritize projects effectively in a fast-paced environment
• Proficient with Microsoft suite of products
• Bachelor's Degree preferred

The expected salary range for this role is $17.00/hr - $31.25/hr.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.