Dental front desk/ office manager at Cummings family dentist

Benefits:

• Dental insurance
• Opportunity for advancement
• Paid time off

our office in Cumming, Georgia is looking for a full-time Dental Receptionist/ office manager. Our ideal candidate will have at least 1 year of experience working in a dental office; knowledge of various insurance plans; and exceptional customer service skills. We offer a competitive salary, plus benefits!
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Insurance verification
Experience with open dental is preferred but not required
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications:
At least 1 year of experience working in a dental or medical office
Knowledge of insurance plans (HMO/PPO)
Experience answering telephone
Customer service experience, must
Job Type: Full-time
Experience:
dental office: 1 year (Required)