Dental Office Bilingual Receptionist at Paris Childrens Dentistry

POSITION SUMMARY

We are seeking a highly personable and customer-oriented Dental Office Receptionist to join our team. The ideal candidate will possess exceptional people skills, a cheerful outlook, and the ability to create a warm and welcoming environment for our patients. Bilingual proficiency in Spanish is preferred to effectively communicate with a diverse patient base. As a Dental Office Receptionist, you will play a crucial role in ensuring smooth operations and exceptional patient experiences.

RESPONSIBILITIES

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  Greet patients warmly and create a friendly, welcoming atmosphere in the dental office.
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  Schedule and manage patient appointments, ensuring an efficient and organized appointment book.
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  Answer phone calls, emails, and inquiries from patients, addressing their questions and concerns promptly and professionally.
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  Collect and verify patient information, including medical history and insurance details.
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  Assist patients with completing necessary forms and paperwork accurately.
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  Coordinate with dental staff to ensure efficient patient flow and minimize wait times.
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  Maintain and update patient records in compliance with privacy regulations.
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  Process payments, handle billing inquiries, and maintain accurate financial records.
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  Manage and maintain the reception area, ensuring cleanliness and tidiness.
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  Assist with general administrative tasks such as filing, faxing, and data entry as needed.

REQUIRMENTS

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  High school diploma or equivalent; additional certification in office administration or dental assisting is a plus.
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  Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting
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  Excellent communication and people skills with a friendly and professional demeanor
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  Ability to multitask and prioritize responsibilities in a challenging environment.
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  Strong organizational skills and diligence
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  Proficiency in using dental practice management software and basic computer applications.
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  Spanish proficiency to communicate effectively with diverse patients.
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  Knowledge of dental terminology, procedures, and insurance processes is desirable.
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  Flexibility to work occasional evenings or weekends, if required

Join our team and contribute to creating a positive patient experience by combining your exceptional people skills, warm personality, and administrative expertise. Apply now to become a part of our dental office and help us deliver outstanding care to our valued patients.