Dental Office Receptionist at Affinity Dental Management

Expand Your Skills in Front Desk Support - Join Capital District Oral & Maxillofacial Surgeons!

Be the warm welcome that sets the tone for exceptional surgical care. At CDOMS, the front desk is the heartbeat of our patient experience. We’re seeking a full-time Front Desk Receptionist who thrives on helping people, keeping details straight, and creating calm, professional first impressions. If you enjoy being the go-to person who keeps a busy office running smoothly - and you want to do it in a respected, modern oral surgery practice - this is your next move.

Why You’ll Love Working Here

Great schedule & stability

• Full-time: Monday-Thursday, 8am-5pm & Friday 8am-2pm *no late nights or weekends
• Competitive pay: $19-22/hour (DOE)
• Benefits: Medical, dental, vision, 401(k) + employer match, life & disability insurance
• Time off: 3 weeks PTO + 8 paid holidays
• Growth: Ongoing training, mentorship, and clear development paths on the admin side (scheduling, treatment coordination, insurance, and more)

A trusted, high-caliber practice

• Leaders since 1980: Patients, referring dentists, and physicians have trusted our team for decades.
• Board-certified oral surgeons: Advanced expertise in all phases of surgical procedures and dental anesthesia.
• Hospital affiliations: Our surgeons maintain privileges at St. Peter’s and other local facilities to serve patients with complex needs.
• Committed to excellence: We complete multiple continuing education courses annually to stay current with the latest in oral and maxillofacial care.

Modern, comfortable environments

• Latham Surgical Center: 11 Century Hill Dr, Ste 200, Latham, NY 12110
• Technology-forward: 3D digital imaging, digital records, and spacious treatment rooms.
• Latham at a glance: 5 operatories, onsite parking, and a close-knit team of ~10 employees.
• Designed for ease: Best-in-class facilities that help patients feel comfortable and cared for.

What You’ll Do

• Greet patients and manage check-in/check-out with warmth, accuracy, and professionalism
  
• Answer phones; schedule, confirm, and manage appointments for a multi-specialty surgical schedule
• Verify insurance eligibility and benefits; obtain pre-authorizations; help patients understand financial responsibilities
• Collect co-pays, post payments, and support basic billing questions
• Maintain accurate, compliant digital patient records and documentation
• Coordinate daily flow with the clinical/surgical teams and communicate with referring offices - so every patient visit runs smoothly

What We’re Looking For

• Previous Medical/Dental Front Desk experience preferred (scheduling, insurance verification, patient communications)
• High school diploma or equivalent
• Confident, clear communicator who can convey empathy and professionalism - on the phone and in person
• Highly organized multi-tasker who stays calm and courteous during busy times
• Comfortable with dental/medical software and standard office tools
• A patient-first mindset and a polished, team-oriented presence

What Makes CDOMS Different

• Collaborative care model: We work closely with general dentists and specialists to do what’s best for each patient’s oral health and overall wellness.
• Serve all ages: From young children to mature adults, we’re trusted for complex care throughout the Capital Region.
• Pride in service: Every front desk interaction - every call, every check-in -matters. You’ll be supported and recognized for the essential role you play.

Ready to Apply?

Join a team where your professionalism, kindness, and attention to detail truly impact people’s lives.

CDOMS is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.

{Dental Office Receptionist | Front Desk Coordinator | Patient Care Coordinator | Dental Administrative Assistant | Dental Office Manager | Dental Assistant Trainee | Dental Hygiene Receptionist | Oral Healthcare Coordinator | Dental Treatment Coordinator | Dental Scheduler}