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PDS Management Services, LLC

Dental Receptionist / Front Desk Coordinator ( Full Time ) at PDS Management Services, LLC

PDS Management Services, LLC Albany, New York

Job Description

Job Description

Job Description

Front Desk / Patient Coordinator (Full-Time) $1,000 Sign-On Bonus | $23-$26/hr | Albany, NY Be the welcoming face of our pediatric dental practice!

Pediatric Dentistry of Albany is hiring a Full-Time Front Desk / Patient Coordinator to join our fun, fast-paced team. If you're organized, friendly, and passionate about providing excellent service to families, this is the perfect opportunity to build your career in dental administration - plus, enjoy a $1,000 sign-on bonus!

Compensation & Perks

  • $23.00 - $26.00 per hour (based on experience)
  • $1,000 Sign-On Bonus
  • Quarterly performance bonuses
  • Annual reviews with promotion opportunities

Full Benefits Package

  • 401(k) retirement plan
  • Health, dental, vision, and life insurance
  • FSA and HSA accounts
  • Paid time off (PTO)
  • Employee referral bonus program
  • Staff discounts

Schedule

  • Full-time | Monday - Friday | 9:00 AM - 5:00 PM
  • In-person role based at our Albany, NY office

What You'll Do

  • Greet patients and families with warmth and professionalism
  • Check in patients, collect forms, and update health records
  • Verify insurance coverage and explain benefits
  • Schedule, confirm, and follow up on appointments
  • Review treatment plans and assist with financial coordination
  • Manage front office operations and maintain smooth patient flow
  • Answer phone calls, respond to inquiries, and assist with referrals
  • Send appointment reminders and recall notices

Qualifications

  • 1+ year of dental front office experience required
  • Experience with dental software (Dentrix preferred)
  • Excellent communication and multitasking skills
  • Friendly, calm, and professional-especially with children and families
  • High school diploma or equivalent required
  • Spanish-speaking is a must
  • Must be able to commute or relocate to Albany, NY

Why Join Us?

At Pediatric Dentistry of Albany, we combine expert pediatric care with a welcoming, family-friendly atmosphere. As our Patient Coordinator, you'll play a vital role in creating a great first impression and ensuring every visit is smooth and stress-free - for parents and kids alike.

Ready to grow your front desk career in a supportive, upbeat environment? Apply today and make a lasting difference with us!

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