Dental Surgery Scheduling Coordinator at United Dental Corporation
Job Description
Job Description
Dental Surgery Scheduling Coordinator
Location: Stockbridge, Georgia
Position Type: Full-Time
Pay: $20–$26 per hour (depending on experience) + bonus opportunity
Position Summary
The Dental Surgery Scheduling Coordinator plays a critical role in ensuring smooth and efficient scheduling of all surgical procedures. This position works closely with doctors, surgical assistants, and front office staff to deliver a seamless experience for patients from consultation to procedure. The ideal candidate is detail-oriented, organized, and enjoys communicating with patients and team members.
Requirements
- Review and manage the schedule to optimize provider and operatory utilization based on procedure type, case acceptance likelihood, and strategies to minimize cancellations and downtime.
- Proactively coordinate and manage all aspects of dental surgery scheduling, including consultations, pre-op, and post-op appointments.
- Communicate clearly with patients regarding pre-operative and post-operative instructions.
- Collaborate with doctors, hygienists, and assistants to optimize provider schedules and ensure efficient use of time and resources.
- Maintain accurate patient information in the scheduling system.
- Verify insurance coverage and obtain necessary pre-authorizations for surgical procedures.
- Respond promptly to patient inquiries and provide excellent customer service.
- Follow established office protocols to ensure smooth daily operations and compliance.
- Minimum 5 years of experience in dental office setting.
- 2+ years of surgical scheduling experience preferred.
- Knowledge of dental terminology and procedures a plus.
- Strong attention to detail and ability to multitask in a fast-paced setting.
- Excellent verbal and written communication skills.
- Proficiency with dental practice management or scheduling software preferred.
- Friendly, professional demeanor and strong team collaboration skills.
Benefits
- Pay range: $20–$26 per hour, depending on experience
- 401(k) plan with up to 4% employer match
- Medical, Dental, and Vision insurance
- Paid Time Off and 7 paid holidays
- Employee Assistance Program offering confidential counseling and advisory services
- Voluntary benefits including pet insurance, LifeLock, and entertainment discounts
- Continuing education opportunities
- All PPE provided; we follow CDC-recommended infection control guidelines
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