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InsideHigherEd

Development Coordinator, Constituent Services at InsideHigherEd

InsideHigherEd Columbia, South Carolina

Job Description

Logo:

Posting Number:

STA00869PO25

Job Family:

Alumni Relations and Development

Job Function:

Development

USC Market Title:

Development Coordinator

Link to USC Market Title:

https://uscjobs.sc.edu/titles/184713

Job Level:

P3 - Professional

Business Title (Internal Title):

Development Coordinator, Constituent Services

Campus:

Columbia

Work County:

Richland

College/Division:

Division of Development

Department:

DEV Development Office

State Pay Band:

5

Approved Starting Salary:

$45,133

Advertised Salary Range:

$45,133 - commensurate with qualifications

Location of Vacancy:

Columbia, SC

Part/Full Time:

Full Time

Hours per Week:

37.5

Work Schedule:

Standard working schedule: 8:30am – 5:00pm

Must be willing to work a flexible schedule to meet the needs of the department.

Basis :

12 months

Job Search Category:

Administrative

About University of South Carolina:

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement:

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Advertised Job Summary:

Under minimal supervision, reporting to the Senior Associate Vice President for Development and Campaign Director (Senior AVP), the Development Coordinator provides comprehensive administrative support to include complex high-level tasks, confidential and detailed project support to all constituent units/colleges with strategic coordination. Responsible for executing a variety of administrative, technical, and customer service functions to ensure smooth, day-to-day program operations. Serves as a member of the USC Development team and operates within systems, policies and procedures of Development to ensure consistent and well-coordinated activities to further the mission of the Division of Development and the University of South Carolina.

Job Related Minimum Required Education and Experience:

Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials:

None.

Preferred Qualifications:

Bachelor’s degree and 3 years’ experience in the area of development/advancement program or a related industry. Experience in higher education or other non-profit organizations. Above average skills with Microsoft professional Package (Word, Outlook, Excel, and PowerPoint) and Co-Pilot. Familiarity with USC policies, procedures, and systems.

Knowledge/Skills/Abilities:

  • Demonstrated proficiency in both verbal and written communication skills, attention to detail, customer-service orientation, and the ability to work independently while contributing to the office functions.
  • Established administrator in a fast paced and complex organization with past experience exceeding expectations of demanding internal and external constituencies.
  • Ability to exercise excellent professional judgment and discretion.
  • The ability to interpret information accurately, take direction, initiate action, and work as a team member is essential.
  • Expertise and past experience working with budget management, especially expense reimbursement and account payable.
  • Demonstrated proficiency in the gift planning software and able to run gift calculations, with and without supervision.
  • Substantial knowledge of computers and various computer software programs (proficiency in MS Word, Excel, PowerPoint and Adobe Acrobat Professional).
  • A sense of accountability to oneself and for others as it relates to meeting commitments, inclusive management style that actively solicits input from team members.
  • Processes high level of integrity, confidence and positive attitude while being mission driven.

Job Duty:

1. General and Complex Administrative Support:o Provides high-level administrative support to the Senior Associate Vice President (AVP) and Development leadership team, managing complex calendars, coordinating internal and external meetings, and ensuring seamless communication across departments.o Oversees scheduling and logistical coordination for key leadership meetings, including the Campaign Organizing Committee and other strategic initiatives.o Collaborates closely with the Executive Assistant to the Vice President for Development to align executive support functions and streamline operations.o Serves as the primary point of contact for all administrative processes related to expenses, reimbursements, and procurement, ensuring accurate tracking, reconciliation, and compliance with institutional policies.o Supports financial operations by processing deposits, initiating payment requests, and coordinating with Development Finance and related departments on donor funds, endowments, and vendor payments.o Manages comprehensive travel arrangements for the Senior AVP and leadership team, including itinerary planning, booking, and post-travel documentation.o Assists in the review and coordination of proposals, gift agreements, and interdepartmental initiatives involving Advancement Services, Annual Giving, Donor Relations, and other Development units.o Drafts and sends donor and prospect correspondence in support of leadership travel and engagement efforts.o Acts as the administrative subject matter expert for the Constituent Services team, proactively anticipating the needs of fundraisers and ensuring operational excellence.

Essential Function:

Yes

Percentage of Time:

25%

Job Duty:

2. Blackbaud/Databases and Reporting:o Serves as the CRM and database subject matter expert for the Constituent Services team, leveraging tools such as Blackbaud CRM, Visual Analyzer, LiveAlumni, and Insightful to support donor engagement and fundraising strategy.o Maintains accurate and up-to-date donor, prospect, and alumni records through diligent data entry and coordination with Advancement Services.o Generates and distributes performance reports to the Senior AVP, tracking unit and individual fundraiser productivity.o Supports fundraisers by preparing data-informed travel materials and post-visit follow-up documentation to enhance donor cultivation efforts.

Essential Function:

Yes

Percentage of Time:

20%

Job Duty:

3. Strategic Planning and Stewardship:o Coordinates the annual EPMS planning and review process, maintaining templates, collecting unit plans, and ensuring alignment between goals, metrics, and CRM records.o Manages updates to the development position matrix and facilitates annual goal-setting meetings across constituent units.o Assists in drafting and finalizing donor proposals, gift agreements, and stewardship materials, ensuring timely and accurate execution.o Oversees donor correspondence and recognition efforts, including acknowledgments, cards, and other touchpoints, while continuously improving administrative processes.o Supports the adoption and distribution of collateral materials and may assist with division-wide events and donor engagement activities.

Essential Function:

Yes

Percentage of Time:

20%

Job Duty:

4. Prospect Strategy and Pipeline Development:o Collaborates with Prospect Strategy and Research teams to support prospect qualification and movement through the donor pipeline.o Prepares comprehensive reports and CRM updates related to meaningful contacts, solicitations, and fundraising outcomes to inform leadership strategy.

Essential Function:

Yes

Percentage of Time:

15%

Job Duty:

5. Cross-Departmental Liaison and Communication:o Acts as the primary liaison between the Senior AVP and University Development programs, including Annual Giving, Donor Relations, Advancement Services, and Communications.o Assists in the preparation of presentation materials for quarterly all-staff meetings and other leadership communications.

Essential Function:

Yes

Percentage of Time:

15%

Job Duty:

6. Other duties as assigned or required.

Essential Function:

No

Percentage of Time:

5%

Safety Sensitive or Security Sensitive:

No

Hazardous weather category:

Non-Essential

Number of Vacancies:

1

Desired Start Date:

12/01/2025

Job Open Date:

10/29/2025

Job Close Date:

11/17/2025

Open Until Filled:

No

Special Instructions to Applicant:

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.



We are only accepting applications submitted by November 17, 2025.

Quicklink for Posting:

https://uscjobs.sc.edu/postings/196996

EEO Statement:

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

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