Director, Intelligent Automation at Maximus
Job Description
Description & Requirements
Essential Duties and Responsibilities:
- Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
- Responsible for leading engagements from late stage opportunities to through successful delivery in terms of scope, deliverables, budget, commercial commitments, customer expectations, and achievement of desired outcomes.
- Responsible for managing a portfolio of work related to various digital solutions including but not limited to Web, Mobile, Social, RPA, AI, ML, and Advanced Analytics solutions within one or more field operations.
- Interact with internal stakeholders both within and outside of immediate team to achieve results and drive and execution vision and goals of the team.
- Interact with internal and external customers.
- Provide complex issues/risks identification and resolution.
- Responsible for professional development by providing coaching and identifying new opportunities for growth for direct reports.
- Monitor performance of team members according to established monitoring standards; conduct performance appraisals, make decisions on personnel actions including hiring, firing and disciplinary actions.
- Develop detailed project schedules coordinating multiple parties to deliver projects on time or early and at or under budget.
- Bachelor's degree in related field of study required.
- Minimum 10 years related experience required.
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