Enterprise Project Manager / CRM Consultant (Executive Level) #8521 at COREHIRE
Job Description
Job Description
Enterprise Project Manager / CRM Consultant (Executive Level)
Contract Length: 12 months (with possible extension) W2
Interview Process: 1 round, virtual (video required)
Work Location: Hybrid – 3 days onsite per week
Residency Requirement: Must be a South Carolina resident (no relocation)
Role Overview
We are seeking an experienced Enterprise Project Manager / CRM Consultant to lead a major CRM reimplementation initiative. This role will function as a business analyst and CRM strategist, ensuring requirements are captured, processes are optimized, and the new system is successfully designed, implemented, and adopted across the organization.
Required Skills & Experience
- Proven track record implementing and managing CRM platforms across industries
- Strong understanding of sales, marketing, and customer service best practices
- Handson expertise with Microsoft Dynamics 365 and Salesforce CRM
- Knowledge of CRM integration strategies and software selection methodologies
- Excellent communication and stakeholder management skills
- Strong analytical and problemsolving abilities
- Ability to translate business requirements into functional CRM solutions
Preferred Qualifications
- Bachelor’s degree in Business, Information Systems, Marketing, or related field
- CRM certifications (e.g., Salesforce Certified Consultant, Microsoft Dynamics 365 Functional Consultant)
Key Responsibilities
- Gather and document business requirements, workflows, and customer engagement processes
- Design, configure, and implement CRM solutions aligned with organizational goals
- Develop SOPs, training materials, and adoption strategies for staff
- Collaborate with sales, marketing, and customer service teams to ensure CRM tools meet operational needs
- Monitor CRM performance, adoption, and ROI; provide insights and recommendations
- Support vendor evaluation, selection, and implementation processes
- Stay current on CRM technology trends and recommend improvements
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