Everbridge System Administrator / Project Lead at Spectraforce Technologies

Title: Everbridge System Administrator / Project Lead
Location: North Chicago, IL 60064 | Hybrid, (Tuesday, Wednesday, Thursday in office)
Duration: 12 Months

Job Description: Everbridge System Administrator / Project Lead
Responsibilities:

• Manage user access and system permissions to ensure secure and appropriate system usage.
• Configure notification templates and incident communication workflows to optimize response strategies.
• Integrate the Everbridge platform with other business systems and applications as required.
• Monitor overall system performance, proactively addressing potential issues and ensuring reliability.
• Troubleshoot technical problems, providing timely resolution and support to users.
• Maintain up-to-date documentation and ensure compliance with organizational policies and standards.
• Verify data integrity from system interfaces and maintain accurate data sources.
• Serve as the primary liaison between business stakeholders and Everbridge account management/support teams.
• Coordinate and communicate with users, regional security teams, crisis response teams, and other business functions for effective operational alignment.
• Deliver system training sessions and user onboarding to drive adoption and competency.
• Lead change management, governance, and implementation activities for Everbridge-related projects.
• Provide support and guidance for Everbridge product roadmap planning and execution.

Qualifications:

• Experience with Everbridge or similar crisis/incident management platforms
• Technical proficiency in system administration and integration
• Strong organizational, communication, and problem-solving skills
• Ability to work with cross-functional and global teams
• Understanding of compliance, documentation standards, and change management processes

Education:

• Bachelor Degree in Information systems, Communication Technical & security + 5 year experience

Notes from the Hiring team Call:
What are the top 3-5 skills, experience or education required for this position?

1. Candidate must have experience using everbridge system platform
2. Technical background using everbridge
3. Technical proficiency in system administration and integration.
4. Creating incident templates, task list, conducting drills, creating groups and Rules.
5. Bachelor Degree in Information systems, CommunicationTechnical & security + 5 year experience

In what type of environment would this individual be working (i.e.: Team; Individual; type of office, etc.) ? Team environment

Daily Work Schedule Expectations: Monday to Friday (3 DAYS ONSITE / TUESDAY TO THURSDAY) and Monday and Friday may work remotely in office shift
Is overtime offered or required? 40 hours expected but candidates must be flexible to work extra time based on business needs
Does this position offer the ability to work remotely on a regular basis or is it required to be onsite? Required to be onsite / Worker may work remotely Monday & Friday Only
How many rounds of interviews? One Round
Type of interview (video, phone or onsite)? teams interview