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Cisco Systems, Inc.

Executive Communications Manager for Americas Service Provider at Cisco Systems, Inc.

Cisco Systems, Inc. Remote - Durham, North Carolina

Job Description

The application window is expected to close on: 12/22/25. This role is open to candidates in remote locations in the US.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

As communications manager, you will create clear, compelling, and innovative communications for the Senior Vice President for Americas Service Provider (ASP). You will collaborate with sales leaders, managers, and executives, forming strong relationships across the business while supporting the ASP leader and reinforcing their priorities and leadership philosophy across a global team. This role is responsible for developing and implementing a comprehensive communications plan tailored to the goals of the executive and the organization to make sellers more effective and our customers successful.

Your Impact

  • Execute a strategic communications plan for the SVP of ASP to advance business priorities and deliver customer outcomes.
  • Create impactful messaging that informs sellers and engages customers, positioning the executive as a thought leader.
  • Create content that enables the executive to achieve their business objectives - including a thought leadership platform, messaging, keynotes, presentations, strategic and organizational communications deliverables - to meet the needs of difference audiences (external & internal)
  • Design and deliver scalable communications that equip sellers with essential content, tools, and information they need to excel in their roles.
  • Implement and manage communication vehicles to ensure effective delivery to sellers.
  • Gather feedback and synthesize learnings into insights that make the executive effective at inspiring sellers to deliver customer outcomes.
  • Work in partnership with the Americas Sales Communications team, the Global Sales Communications team, business leads, and key functions to integrate and align messaging.
  • Develop and manage social media strategy.
  • Demonstrate consistent communications excellence while executing flawlessly.


Who You'll Work With
You will work closely with the Americas and Global Sales communication teams, sales team, as well as other partners across the company. The Sales and Marketing Leadership team is focused, fast-paced, adaptable, and always looking for fun and creative ideas. We use data and storytelling to communicate our company vision and strategy to internal and external audiences.

Who You Are
You are a writer and storyteller at heart, and you are curious about what is happening in the technology industry and around the world. You are high-energy, creative and have experience in building strong relationships with a highly matrixed group of stakeholders. You demonstrate an excellent understanding and thinking across multiple communications disciplines, as well as a strong knowledge of the business and broader global affairs. You have experience advising/working directly with senior executives, are a strong collaborator, and can partner globally across a mix of constituents and organizations. You are proactive, have a strong point of view and are comfortable working in a dynamic, fast-paced environment.

Minimum Qualifications

  • 10-12 years of related experience and a Bachelor's degree in communications, business administration, or related field
  • 5+ years internal/external communications in varied disciplines, such as organizational communications, executive communications, and public relations
  • Experience supporting VP+ level executives
  • Ability to travel 10 - 20% - domestic and international
  • Experience supporting sales leadership in a communications capacity preferred

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $120,000.00 to $151,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$145,000.00 - $210,200.00

Non-Metro New York state & Washington state:

$129,000.00 - $187,000.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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