Financial Aid Counselor at University of Mount Olive

The University of Mount Olive has an immediate opening for a full-time Financial Aid Counselor. Responsibilities include: Counsel and advise applicants and/or family members on financial aid options, award packages, cost and obligations, including FAFSA completion, verification, and loan processes. Allocate millions of dollars of financial aid funds among qualified students within established eligibility criteria accurately and timely. Manage relationships with students in the assigned caseload group. Comply with federal, state, and institutional policies and regulations. Ensure communication and delivery of all award letters, missing form letters, and loan disbursement letters, etc. for students and/or parents. Complete all data entry for assigned caseload. Complete all records of all federal, state and/or institutional funds for assigned caseload. Complete folder set up, awarding and packaging for all students within the assigned caseload. Maintain orderly files with organized and timely filing procedures for the caseload assigned. Process all drops, withdrawals, re-admits and re-package financial aid as appropriate. Complete all verification, satisfactory academic progress and special circumstance forms timely and accurately. Ensure accurate reporting for all loans on the package. Respond to all phone calls, emails and other correspondence timely and accurately, researching each case thoroughly. Response to calls should be within 24 hours, if not answered directly. Representing the University at open house, registration, FAFSA day, and other related events on or off campus. Award all institutional scholarships according to eligibility and so that no deadlines are missed. Assist the director and/or associate director with NBS certification. Other duties may be assigned by the supervisor as required to meet the needs and growth of the position. Minimum Qualifications: Bachelor’s degree is preferred. Three years of comparable experience will be considered; however, at least a year of experience in higher education is preferred. Also, will consider applicants with experience and skills in the interpretation of federal and state regulations such as insurance, banking, medical/pharmaceutical, accounting, bookkeeping, paralegal, tax/audit, and other state/federal regulatory agencies. Note: Applicants CANNOT be in default or overpayments status on federal grants or loans. The University of Mount Olive is an Equal Opportunity Employer committed to a diverse faculty, staff, and student body and welcomes applicants from underrepresented groups. To learn more about the University of Mount Olive, please visit our website. Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No