Floor Manager at Apt 5
Job Description
Location: Lower East Side, NYC
Schedule: Fridays, Saturdays + select weekday events
Type: Part-time
Position Overview:
We’re seeking an experienced Floor Manager / Maître D’ to lead front-of-house operations during peak service and private events. This role requires a confident, detail-oriented professional who can balance guest experience, staff coordination, and smooth nightly execution.
Responsibilities:
Lead and oversee front-of-house service during operational hours
Greet and seat guests, managing the flow between reservations and walk-ins
Serve as on-site point of contact and coordinator for private bookings and events
Communicate effectively with bar, kitchen, and management teams to maintain service timing and quality
Monitor guest experience across the floor and proactively resolve issues
Support and guide staff to uphold service standards and team morale
Ensure readiness and appearance of all guest areas throughout service
Manage closing duties and nightly reports
Assist with seating charts, reservation adjustments, and event coordination as needed
Qualifications:
2+ years of experience in a leadership or Maître D’ role within a high-volume, cocktail, or fine-casual setting
Excellent communication and organizational skills
Strong presence on the floor and ability to manage multiple moving parts
Familiarity with Resy or similar reservation platforms
Professional demeanor, polished appearance, and guest-first mindset
Availability for Friday and Saturday nights and select weekday events
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