Floor Manager at TEN11 Lounge & Bar (Nomad)
Job Description
TEN11 Lounge Bar, operating under Blue Mezze Nomad, is seeking an experienced and dynamic Floor Manager to join our team. If you’re passionate about hospitality, love leading teams, and thrive in a fast-paced, customer-focused environment – we want to hear from you!
Key Responsibilities:Oversee daily floor operations to ensure smooth and efficient service
Lead, motivate, and manage front-of-house staff
Deliver outstanding guest experiences and resolve customer concerns
Coordinate with kitchen and bar teams for seamless service flow
Maintain cleanliness, presentation, and overall ambiance of the lounge
Ensure compliance with health & safety regulations and company policies
Handle reservations, walk-ins, and VIP guests professionally
Monitor and manage floor staff scheduling and performance
Minimum 5 years of experience in a similar role (restaurant/lounge/bar)
Strong leadership and communication skills
Excellent problem-solving abilities and a calm, professional attitude
Fluent in English (additional languages a plus)
Able to work flexible hours, including evenings, weekends, and holidays
Knowledge of POS systems and basic administrative reporting
Competitive salary and performance-based incentives
A supportive and energetic team environment
Opportunity to grow within a dynamic hospitality group
Staff meals and discounts
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