Floor Manager at The Russian Tea Room

We’re seeking an experienced and passionate Floor Manager to lead our front-of-house team and deliver exceptional guest experiences in our renowned fine dining establishment. If you thrive in a high-energy environment, love hospitality, and have a sharp eye for detail, we’d love to meet you.

As our Floor Manager, you’ll be the heartbeat of the dining room, ensuring every service is smooth, professional, and memorable. You’ll:

• Lead, train, and support front-of-house staff including servers, hosts, and bartenders.

• Oversee daily floor operations to maintain seamless service, table flow, and guest satisfaction.

• Manage reservations, seating charts, and special requests to optimize the guest experience and maximize revenue.

• Collaborate with the kitchen and bar teams to ensure clear communication and cohesive service.

• Maintain staff schedules, time sheets, and tip records with accuracy and compliance.

• Monitor inventory levels and assist with restocking supplies to ensure readiness during peak service.

• Uphold all health, safety, and sanitation standards to create a clean and welcoming environment.

• Set the tone for professionalism, teamwork, and guest-first service.

We’re looking for someone who’s more than just a manager, you’re a leader, a motivator, and a hospitality expert. To succeed in this role, you should have:

• 3+ years of experience as a Floor Manager in a fine dining setting.

• Strong leadership and communication skills, with the ability to coach and inspire a team.

• A proactive, solutions-focused mindset, especially under pressure.

• A current TIPS certification.

• Flexible availability: Shifts varies. Must have open availability

• Wine and food knowledge that elevates the dining experience.

• A professional, clean-cut appearance (clean-shaven and well-groomed).

• Physical stamina to stand and move throughout long shifts, and the ability to lift up to 50 lbs safely.

We pride ourselves on creating a collaborative, high-performing environment where your contributions truly matter. You'll work alongside seasoned professionals in a supportive culture with opportunities to grow.