We are seeking a dynamic and personable Restaurant Manager to join our team and ensure every guest enjoys an exceptional dining experience. Our ideal candidate has previous food service experience with 3+ years of which are in a managerial role. If you are ready to bring your energy and leadership to our fun team, apply today!

Responsibilities

Guest Engagement: Regularly visit tables to check on guests' satisfaction, address any concerns, and ensure a memorable dining experience.
Customer Feedback: Actively listen to guest feedback, both positive and constructive, and take appropriate actions to enhance service quality.
Issue Resolution: Address and resolve guest complaints promptly and professionally, turning potential issues into positive experiences.
Team Leadership: Supervise and support front-of-house staff, ensuring they adhere to service standards and maintain a positive work environment.
Operational Oversight: Monitor dining room operations, including seating arrangements, table turnover, and overall ambiance, to ensure smooth service.
Staff Training: Provide ongoing training to staff on customer service excellence, emphasizing the importance of guest interactions and feedback.

Qualifications

Must have previous experience in food service managing food inventory levels, operating costs, and budgets
Have superb communication skills, organizational skills, and problem-solving skills
This position requires 3+ years of previous experience managing a staff or relevant role in the restaurant industry
Proficient computer skills, including experience with Microsoft Office, strongly desired

Floor Manager at Tavern on Rush

Job Description

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