Front Desk Coordinator – Cosmetic & Plastic Surgery at DropUp®

Front Desk Coordinator – Cosmetic & Plastic Surgery | Dallas, TX

About the Practice

A state-of-the-art cosmetic and plastic surgery center located across from NorthPark and affiliated with EpiCentre is seeking a Front Desk Coordinator to join their team.

This isn’t your typical front desk position — it’s an opportunity to be the welcoming face of a luxury aesthetic practice that blends high-end service with cutting-edge medicine. You’ll be the first impression patients have when they walk through the door — creating a warm, professional, and seamless experience from the moment they arrive.

What You’ll Do

As the Front Desk Coordinator, you’ll be the central hub of the clinic’s daily operations — managing patient flow, scheduling, and communication while ensuring every patient receives five-star service.

Key Responsibilities:

• Greet all patients and visitors with professionalism, warmth, and enthusiasm — you set the tone for the entire experience.
• Manage the front desk and coordinate the daily flow of the clinic.
• Schedule and confirm clinical appointments (non-surgical), coordinating seamlessly with the medical team.
• Follow up on inbound leads, inquiries, and consultations — helping to convert interest into appointments through exceptional communication.
• Answer phones, manage email inquiries, and assist with patient intake and check-out processes.
• Maintain meticulous attention to detail in documentation, scheduling accuracy, and patient communications.
• Support daily operations to ensure efficiency and a polished, calm patient experience in a fast-paced setting.

Why You’ll Love It

• Be part of a world-class cosmetic team in a beautiful, high-end environment.
• Monday–Friday schedule — no nights or weekends.
• Work directly alongside a talented, patient-focused surgeon and staff who value teamwork, professionalism, and fun.
• Competitive hourly pay + incentive structure based on lead conversions.
• Grow your career in luxury aesthetics and patient experience.

Who It’s For

This role is perfect for someone who:

• Thrives in a fast-paced, client-facing environment.
• Is naturally friendly, polished, and enjoys helping others feel comfortable and cared for.
• Has exceptional communication and organizational skills.
• Is detail-oriented and confident managing multiple priorities.
• Brings a professional, composed demeanor with genuine warmth and enthusiasm.
• Has prior front office, hospitality, or medical office experience (aesthetic or wellness environment a plus).

Location: Dallas, TX (across from NorthPark, affiliated with EpiCentre)