Front Desk Coordinator at United Aesthetics Alliance

• Greet clients with professionalism, warmth, and enthusiasm upon arrival and throughout all interactions consistently. 
• Answer phone calls and respond to emails in a timely and courteous manner, always focusing on strong customer service. 
• Schedule, confirm, and modify client appointments using scheduling software. 
• Check clients in and out, ensuring a smooth and organized flow. Process payments and maintain accurate financial records and reports. 
• Maintain cleanliness and organization of the front desk, waiting area, and retail displays. 
• Educate clients on services, products, promotions, and spa policies. 
• Communicate effectively with providers and team members to ensure seamless client experiences. 

• High school diploma required; higher education degree strongly preferred 
• 1+ year of experience in a customer-facing or front desk role is preferred (spa, salon, or medical office experience a plus). 
• Proficiency in scheduling software and point-of-sale systems. 
• Polished, professional appearance and demeanor. 
• Knowledge of skincare, aesthetics, or wellness services is a plus. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.