Front Desk Guest Service Associate at Holiday Inn Express & Suites

Are you a master multitasker with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where no day is the same? If so, we want you to join our team at Holiday Inn Express & Suites in Gunnison, CO!

We are looking for part-time and full-time 3p-11pm. Saturdays and Sundays are a must and we also have additional shifts available during the week.

No relocation is provided for this position and you must be located near/in Gunnison, CO

• Welcome guests with a warm smile and check them in/out efficiently
• Answer phones and respond to guest inquiries with professionalism and courtesy
• Handle guest requests and complaints promptly and effectively
• Provide information about hotel amenities, local attractions, and dining options
• Keep the front desk area clean and organized at all times
• Assist with reservations, room assignments, and billing tasks

• Prior customer service experience preferred
• Excellent communication skills and a friendly demeanor
• Ability to multitask and work well under pressure
• Proficiency in computer systems and knowledge of hotel booking software
• Willingness to work evenings, weekends, and holidays as needed

Welcome to Holiday Inn Express & Suites Gunnison, where comfort meets convenience in the heart of the Rocky Mountains. Our hotel offers modern amenities and spacious accommodations to make your stay memorable. Enjoy a complimentary hot breakfast each morning, take a dip in our indoor pool, or explore the nearby hiking and skiing trails. Whether you're here for business or pleasure, our dedicated staff is here to ensure you have a hassle-free stay. Book your room today and experience the best of Gunnison!