Front Desk Medical Office Receptionist at Chapel Hill Pediatrics

Schedule: Monday - Friday, 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM
Location: Chapel Hill, NC

For more than 50 years, Chapel Hill Pediatrics & Adolescent Medicine has been the premier pediatric center in the NC Research Triangle. Our mission is to provide high-quality medical care to infants, children, and adolescents in a supportive, caring, and respectful environment. Parents choose us because we go beyond medicine creating a trusted medical home where families feel valued and supported.

We're seeking a Front Desk Medical Office Receptionist to join our team. This role is the first point of contact for patients and families, ensuring a welcoming experience and smooth office operations. If you're detail-oriented, professional, and passionate about helping families, we'd love to hear from you!

• Greet patients and visitors warmly
• Manage check-in and check-out, including copay and balance collection
• Answer phone inquiries and route calls appropriately
• Schedule appointments to optimize provider time and patient satisfaction
• Prepare daily schedules for providers
• Maintain a neat and organized reception area
• Assist with insurance paperwork and billing questions
• Sort and distribute office mail
• Support other administrative tasks as needed

• High school diploma or equivalent
• Minimum 2 years in a medical office or clinic setting
• Knowledge of medical terminology and insurance plans
• Proficiency with computers and office equipment
• Strong attention to detail and communication skills
• Ability to multitask in a fast-paced environment
• Professional attitude and courteous phone manner

• Mission-Driven Work: Be part of a team dedicated to children's health and family care
• Collaborative Culture: Supportive environment where your contributions matter
• Growth Opportunities: Learn and grow in a respected pediatric practice
• Work-Life Balance: Consistent weekday schedule

• Comprehensive Health, Dental & Vision Insurance
• Company-Paid Life Insurance ($25,000) & Short-Term Disability
• Voluntary Life Insurance Options
• 401(k) with 4% Company Contribution (after 1 year)
• Norton LifeLock Identity Protection
• 8 Paid Holidays
• 80 Hours of Vacation in Your First Year
• Supportive team environment focused on your success

Equal Opportunity Employer: Chapel Hill Pediatrics is committed to diversity and inclusion in the workplace.