Front Desk Receptionist at Florida Eye Clinic PA
Job Description
Job Description
The Florida Eye Clinic has grown to an impressive 11-practice clinic of ophthalmologists and optometrists with a state-of-the-art Ambulatory Surgical Center at our home practice in Altamonte Springs.
We believe our mission is to maximize the visual potential of each of our patients through the highest quality of vision care. We are dedicated to providing a positive experience for our patients. The Florida Eye Clinic seeks a professional, positive, and team-oriented individual to join our family as a Front Desk Receptionist.
WHAT YOUR DAY WILL LOOK LIKE:
The Front Desk facilitates the process of patient flow by performing specific functions designed to efficiently and effectively schedule, receive, and discharge patients. In a fast-paced ophthalmology practice, seeking an individual to fill a permanent, full-time front office position. Primary duties include answering phones, making/rescheduling appointments, inputting patient information, and verifying insurance. Must be organized, multi-task, energetic, and possess a positive, professional, friendly attitude. Spanish speaking is a plus.
The Front Desk Receptionist must be:
High School Graduate or Equivalent
Type accurately
Have excellent customer service skills
Maintains a log for patient registration and patient appointments
Schedules patient appointments based on the specific medical parameters of each physician's practice
Accurately enters appointments into the patient management systems.
Adjusts schedule as necessary
Greets all patients in a warm and friendly manner
Answers the phones in a timely manner ensuring their needs have been met
Assists in obtaining and updating patient demographic and insurance information
Compiles the patient medical record, attaches an Encounter form for each patient visit, and directs to responsible individuals
Collects payments and records all transactions.
Calculates and balances all monies collected daily.
Any other duties and responsibilities as assigned.
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