Front of House Manager at The Highland Restaurant and Bar

Restaurant Manager – K to Z Collective
Locations: West Ave Grille & The Highland Restaurant & Bar

K to Z Collective — owners of West Ave Grille and The Highland Restaurant & Bar — is seeking a skilled and experienced Restaurant Manager to oversee operations across our restaurant group.

The ideal candidate will be a hands-on leader with a passion for hospitality, a strong business sense, and the ability to inspire a team to deliver exceptional food and service every day.

Key Responsibilities

• Oversee daily restaurant operations, ensuring high standards of food quality, service, and cleanliness
• Manage and motivate staff, fostering teamwork and accountability
• Implement and maintain best management practices to drive efficiency and profitability
• Monitor financial performance, control costs, and achieve revenue targets
• Ensure compliance with health, safety, and labor regulations
• Cultivate a positive guest experience and resolve issues promptly and professionally
• Contribute to strategic planning and operational improvements across the group

Qualifications

• Proven experience in restaurant management or a related leadership role
• Excellent leadership, time management, and organizational skills
• Strong customer service focus with a commitment to guest satisfaction
• In-depth knowledge of food and beverage operations and current industry trends
• Professional demeanor with the ability to remain composed under pressure
• Strong multitasking and problem-solving abilities
• Attention to detail and a results-driven mindset
• Exceptional soft skills, including empathy, active listening, critical thinking, and clear communication