Front Office Assistant - Pediatric Mobile Unit at Healing Hands Ministries Inc

Join our team!

Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you. We are seeking an engaging Front Office Assistant to join our dynamic team providing support to our Pediatric Mobile Unit. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience. .

Here's a sneak peek at what you'll do:

• Ensure patient waiting area is clean, organized, and welcoming to all.
• Treat all patients and guests with courtesy and respect by phone and in person.
• Ensure our patients are scheduled for care and tended to in a timely manner.
• Partner with medical staff and care teams to resolve patient concerns.
• Complete patient enrollment to ensure a new patient experience.
• Perform patient intake duties such as patient registration, check in/out, consent forms, payment processing,
• Verify insurance coverage and financial assistance available for patients
• Ensures patients are up to date with accounts

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

• High school diploma or equivalent
• One (1) to three (3) years of related experience in a clinic, preferably in several service lines. Prior experience in a community based clinic is preferred.
• Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel).
• Experience with eCW or similar electronic medical record system.
• Comfort level interacting with all individuals.
• Passion for providing excellent patient care.
• Bilingual (English/Spanish) preferred
• Comfortable in a fast-paced work environment
• Ability to report to off site location in the North Texas region for work as needed.
• Ability to work flexible work hours, including occasional weekends (based on MU event schedule).

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

No third party agencies please.