Front Office Lead at White Diamond Dental

Front Office Lead – Dental & Med Spa

Pay: Based on experience

We’re searching for a Front Office Lead who’s excited to play a key role in helping our growing dental and med spa practice run smoothly every day. This is more than a reception role — you’ll be the go-to person for front-office operations, patient service, and team coordination.

What You’ll Do

• Lead and oversee daily front office operations for both dental and med spa services

• Greet and assist patients with warmth and professionalism

• Manage schedules, confirmations, and follow-up communications

• Support providers by keeping the office organized and on time

• Guide, train, and mentor front desk team members

• Help with treatment coordination, financial arrangements, and billing questions

• Track office supplies, assist with inventory, and recommend process improvements

• Uphold HIPAA compliance and maintain patient confidentiality

What We’re Looking For

• Previous experience in dental, medical, or spa office management or lead role

• Confident leadership and excellent customer service skills

• Strong organizational and problem-solving abilities

• Knowledge of scheduling systems, insurance, and payment processes is helpful

• Tech-friendly and comfortable learning practice management software

Why Join Us

• Be part of a supportive, upbeat team focused on great patient experiences

• Work in a modern office that blends dentistry with med spa services

• Opportunity to grow professionally as we continue to expand

• Competitive pay based on experience, plus employee discounts on services/products