Front Office/ Operations Coordinator at Access To Healthcare Network

Best Place to Work in Northern Nevada - 1st Place Winner 2025

Best Place to Work for Working Parents - 2025

Job Purpose:

Access to Healthcare Network is seeking a friendly and organized Front Office/Operations Coordinator to be the welcoming face of our Las Vegas office. This role supports staff, members, and visitors by ensuring smooth daily operations and excellent customer service. You'll assist with administrative tasks, manage office supplies, coordinate mail, and support the Ryan White Management team.

Minimum Qualifications:

• High school diploma required; some college preferred
• 1+ year of administrative experience
• 2+ years of Microsoft Office experience
• Excellent customer service and communication skills
• Bilingual (English/Spanish) preferred
• Valid driver's license required and be able to drive the AHN company car when needed
• Must pass background checks and comply with HIPAA

Key Responsibilities:

• Serve as the first point of contact for visitors and callers, providing accurate information and directing inquiries appropriately
• Schedule eligibility appointments and maintain organized office operations
• Manage inventory, order supplies, and ensure a clean and orderly workspace
• Handle incoming/outgoing mail and courier services
• Track walk-in traffic and log cash received by program and purpose
• Assist with billing history research and member payment processing
• Support the Operations Manager with various administrative tasks
• Coordinate office events and meetings
• Create and print reports, flyers, and other materials
• Demonstrate professionalism and compassion in all interactions
• Adapt to changing schedules and departmental needs
• Perform other duties as assigned

Work Environment & Physical Requirements:

• Moderate noise level in a climate-controlled office
• Ability to:
  • Stand for 3-6 hours/day
  • Sit at a computer for 4-6 hours/day
  • Perform repetitive hand/wrist movements
  • Must be able to perform a range of physical activities with regular consistency, including bending, walking, sitting, squatting, reaching, twisting, pushing, pulling, grasping, kneeling, crawling, and/or climbing
  • Lift and carry up to 50 pounds consistently

Equal Opportunity Employer:

Access to Healthcare Network is an equal opportunity employer. We are committed to building a diverse team and strongly encourage applications from individuals of all backgrounds, experiences, and perspectives. We encourage all qualified candidates to apply.

Check out our AWESOME Benefits!

• 4 weeks Paid Time Off in the First Year - Front Loaded
• 14 paid holidays annually
• Hybrid Work Options Available
• 403B Retirement Plan with 4% Match
• 4 Weeks Paid Parental Leave
• Up to 4 Weeks Paid Catastrophic Leave
• Medical, Dental, and Vision benefits - effective 1st day of the month, following date of hire
• Free Health Insurance Options for Full Time Employees
• Low-Cost Health Insurance Options for Dependents
• Health Reimbursement Account
• Employee Hardship Loan Program
• Free Life Insurance and Long-Term Disability
• Tuition Assistance
• Continuing Education Support
• Dog Friendly Workplace
• Child Friendly Workplace
• Great Organizational Culture!

Required to pass a background check through the State of Nevada