Front Office Receptionist at Sweet James

Are you an organized multitasker with a warm, professional demeanor and a strong work ethic? We’re looking for a dedicated Front Office/Mail Clerk to be the face of our office and a key player behind the scenes. If you thrive in a fast-paced environment, can juggle multiple tasks with ease, and are seeking a long-term role with room for growth, this opportunity is for you!

What You’ll Be Doing:

• Greet and assist clients and visitors in person, by phone, and via email with professionalism and care.
• Manage all incoming and outgoing mail—sort, distribute, and prepare packages with accuracy and urgency.
• Handle and organize sensitive documents with strict confidentiality and attention to detail.
• Provide general administrative support, including filing, scanning, copying, data entry, and more.
• Maintain an orderly and welcoming reception area, conference rooms, and shared spaces.
• Support legal staff with preparing demand packages and facilitating case resolutions.
• Track and manage key legal deadlines, including statutes of limitations.
• Keep case information up to date in our CRM system with accuracy and timeliness.
• Assist the HR department with administrative support as needed.

What We’re Looking For:

• A college degree and at least one year of relevant office or administrative experience.
• Fluency in Spanish is preferred but not required.
• A proactive attitude, a strong sense of ownership, and a willingness to jump in wherever needed.
• Excellent multitasking skills—you’ll be juggling calls, emails, in-person requests, and time-sensitive tasks all at once.
• Strong customer service abilities, sharp attention to detail, and the ability to stay focused under pressure.
• Solid typing and data entry skills, with a commitment to speed and accuracy.
• Strong written and verbal communication skills.
• A great attitude and a sense of humor—we value teamwork and positivity.

Why Join Us?

We’re a collaborative, high-performing team that values hard work, efficiency, and growth. If you’re looking for a role where you can make an impact, grow your career, and work with supportive people in a fast-moving environment, we’d love to hear from you!