General Manager at ByGeorge

About MML Hospitality:
At McGuire Moorman Lambert Hospitality (MML), our mission is to create some of the world’s most memorable hospitality experiences—where food, design, service, and storytelling come together seamlessly. Led by Larry McGuire, Tom Moorman, and Liz Lambert, MML is known for its refined, character-driven approach to hospitality, rooted in creativity, quality, and a deep sense of place.

About ByGeorge:
Established in 1979, ByGeorge is an independent fashion and lifestyle boutique based in Austin, curating the world’s best collections while embracing a uniquely Texan approach to style—sophisticated yet effortless. Introducing Westside Market, a multi-brand marketplace produced by ByGeorge, featuring fashion, food, books, florals, music, and more. Together, the two concepts offer a distinct and elevated retail experience that celebrates creativity, community, and culture.We are seeking a professional, motivated, and energetic General Manager to lead our store operations, elevate team performance, and deliver exceptional experiences to our customers. This role requires strong leadership, strategic thinking, and a hands-on approach to ensure operational excellence across all aspects of the business.

Why You’ll Love Working for MML:

• Competitive salary + bonus potential

• Paid time off

• MML property discounts (hotel, restaurant, retail)

• Fitness and health benefits

• Medical, dental, vision, disability, life, and pet insurance

• Retirement benefits

• Community service opportunities

• Relocation assistance

Key Responsibilities:

• Lead all aspects of store operations, including staffing, hiring, training, scheduling, and performance management

• Ensure operational efficiency, including inventory management, merchandising, and adherence to company standards

• Drive financial performance by meeting or exceeding sales, profitability, and operational targets

• Develop and implement strategies for customer acquisition, retention, and engagement

• Resolve customer concerns with professionalism, courtesy, and ethical judgment

• Foster a positive, high-performing team culture through coaching, mentoring, and clear communication

• Collaborate with leadership across MML to align operational priorities and brand standards

• Maintain in-depth knowledge of products, brands, systems, and procedures

• Serve as a visible presence on the floor and lead by example in customer service and operational excellence

Requirements:

• Minimum of 3 years of experience in a managerial role, preferably in hospitality or luxury retail

• High school diploma required; Bachelor’s degree preferred

• Exceptional written and verbal communication skills; Spanish language skills are a plus

• Flexibility to work evenings, weekends, and holidays as required

• Strong leadership skills, entrepreneurial mindset, and self-motivation

• Proven ability to manage budgets, drive profitability, and lead high-performing teams

Physical Requirements:

• Regularly required to talk, hear, and use hands/fingers to handle objects or tools

• Frequently required to stand, walk, sit, reach, climb, balance, stoop, kneel, crouch, or crawl

• Occasionally lift and move up to 25 pounds

• Vision requirements: close vision, distance vision, color vision, peripheral vision, ability to adjust focus

• Work environment noise level is usually moderate

Additional Information:
If an offer is accepted for this position, you must undergo a comprehensive background check, which may include verification of employment history, education credentials, criminal records, and other relevant information. By applying for this position, you acknowledge and agree to the background check process as a condition of employment.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We are committed to providing equal opportunity and selecting candidates based on job-related factors.