General Manager at FTK Hospitality LLC

We are a fast casual inspired  hospitality brand committed to providing environments where our guests or "locals" feel special through genuine connections, & Great food brand & coffee bakery feel.   Locals come for their daily escape & to feel more connected in their communities.

Seeking a business-savvy & hospitality-driven General Manager to oversee our  café in Philadelphia, NYC ,  DC,  markets  ! This hands-on role requires a passionate leader who thrives in the front of house and can connect with guests like a Maître D' in a European morning café. Our General Manager will embrace the early morning and lunch café business with a work schedule that typically ends by 5pm. This position supports a great work/life balance within an amazing growing brand.

• Oversee the café's daily operations
• Set the tone in your location & bring energy in everything you do while inspiring your team
• Build genuine connections with guests and help establish regulars in the café
• Work side by side in position with your teammates
• Enforce quality assurance and steps of service
• Manage overall profitability through P&L oversight; achieving sales, cost of goods, and labor targets
• Encourage development amongst your team through conversations and reviews
• Lead by example in Health & Safety and ServSafe compliance
• Play an active role in the Philadelphia community through neighborhood engagement

• 2+ years experience as a General Manager in a full-service restaurant
• A passion for hospitality & providing great service
• Proven achievement of key performance indicators in prior management positions
• Strong financial acumen skills (P&L management, budgeting, and sales forecasting)
• Ability to coach, mentor, & develop hourly team members
• Organized and detail-oriented
• Strong interpersonal and communication skills
• A team player who enjoys working collaboratively to achieve great performance
• Ability to work in a high demand, fast-paced environment
• Ability to stand for extended periods and lift up to 40lbs
• DOH Accreditation and/or ServSafe Certified

• Career development opportunities with a growing company!
• Quarterly bonus potential
• Healthcare & Paid Parental Leave
• 401k w/ company match
• Paid vacation & holidays