General Manager at Jean's

As General Manager at Jean’s, you will oversee all aspects of the venue’s operations: fine dining service upstairs, a nightclub/lounge atmosphere downstairs, vibrant guest experience, sales growth, team leadership, and the local neighborhood brand presence. You’ll ensure that Jean’s is not only a top-restaurant destination but also a nightlife hotspot, delivering consistent excellence across dining, bar, service, events and late-night.

• Lead, coach and develop the full team: front-of-house (servers, hosts, bartenders), kitchen managers, back-of-house operations, event staff, late-night club/venue staff.

• Set, communicate and achieve sales targets: restaurant covers, dinner service average check, bar revenue, event bookings, late-night traffic.

• Oversee the guest experience: from welcome greeting, table service, menu knowledge, bar and cocktails, transition into lounge or club scene. Jean’s is described as having “a lively spot … vibrant and lively … with a club/lounge downstairs.” 

• Maintain high standards of food, beverage and service quality: ensure menu items (e.g., burger, tagliatelle, lobster roll) meet or exceed guest expectations. 

• Manage inventory, cost of goods sold (food & beverage), labor cost (service, bar, events, club), operating expenses, and profitability.

• Create, oversee and refine event programming and private-booking strategy: Jean’s is often chosen for high-profile dinners, fashion-week pop-ups and nightlife events. 

• Work on schedule optimization: dining service hours and late-night / club hours (Jean’s has hours into the early morning). 

• Develop and maintain local market knowledge: understand NoHo/East Village/Lower Manhattan customer demographics, nightlife trends, tourist vs local mix, social-media vibe, influencer/PR opportunities.

• Lead visual and ambient experience: ensure the interior ambience, lighting, layout, bar flow, club area, music vibe align with Jean’s brand (not just standard fine dining).

• Ensure compliance with licensing (liquor, noise, late-night), safety, health-code, crowd-control regulations, and brand standards.

• Collaborate with marketing/PR to drive awareness, social-media campaigns, influencer nights, neighborhood engagement.

• Analyze performance data (sales, covers, average check, bar spend, event bookings, guest feedback) to identify trends, optimize offers, and drive continuous improvement.

• Proven restaurant / nightlife venue management experience, ideally in NYC. Experience in dual-mode operation (dining + nightlife/club) strongly preferred.

• Strong leadership skills: ability to manage and motivate a large, diverse team including service staff, bartenders, event-staff, club personnel.

• Commercial acumen: understanding of restaurant metrics (covers, avg check, revPAR, bar revenue, cost controls, labor efficiency) plus nightlife venue metrics (turns, event booking yield, late-night spend).

• Exceptional guest-service mindset: comfortable in high-energy, trend-driven hospitality environments, able to maintain high service standards under pressure/late hours.

• Excellent communication and interpersonal skills; able to engage with local customers, influencers, nightlife crowd, as well as dining guests.

• Ability to work flexible hours: evenings, late nights, weekends, special events.

• Strong organizational skills and attention to detail; able to oversee both daily operations and special event nights.

• Knowledge of POS systems, reservation/event software, analytics tools useful.

• Passion for hospitality, food & beverage, nightlife culture, and an understanding of how to merge dining with nightlife guest experience.

• Full-time, on-site at Jean’s (NoHo).

• Hours will include evenings, late nights (especially as the downstairs club/lounge may operate until 2 a.m. or later) and weekends given the venue’s dual nature.

• Fast-paced hospitality environment with shifting demands (restaurant dinner service, after-party events, club transitions).

• You’ll need to be on-your-feet, interacting with guests, supervising staff, walking the floor, checking bar/club area, ensuring transitions between dining to nightlife are seamless.

• Occasional need to attend off-hours planning meetings, keep staff morale high in late hours, manage high-energy environment.