General Manager at Provaré - Chicago
Job Description
Job Title: General Manager
Location: Provaré Chicago
About Us: Provaré Chicago is a dynamic and growing restaurant offering exceptional dining experiences. We are seeking an experienced, hands-on General Manager to lead our team and ensure smooth daily operations, outstanding customer service, and continuous growth.
Job Overview: As the General Manager, you will oversee all aspects of restaurant operations, including staff management, customer service, inventory, financials, and ensuring a high-quality guest experience. You’ll play a key role in developing the restaurant’s culture, training the team, and maintaining a high standard of hospitality. You must be ready to roll up your sleeves and support staff with whatever they need, from managing front-of-house to helping with back-end tasks.
Key Responsibilities:
- Oversee daily operations and manage a team of staff
- Ensure outstanding guest experiences through excellent service
- Manage staff training, development, and performance
- Control costs and oversee budgeting, scheduling, and inventory
- Support and assist staff members with their needs, ensuring a cohesive and effective team
- Lead by example, getting hands-on when necessary, and pitching in wherever needed
- Implement and uphold restaurant policies and procedures
- Handle customer concerns and feedback in a professional manner
- Monitor and improve service quality, cleanliness, and overall atmosphere
Qualifications:
- 5+ years of experience in hospitality management, preferably in a restaurant environment
- Strong leadership and communication skills
- Ability to work well under pressure in a fast-paced environment
- In-depth knowledge of restaurant operations and best practices
- Proven ability to drive revenue and improve operational efficiency
- Willingness to be hands-on and pitch in whenever necessary
- Passion for delivering exceptional guest experiences
Benefits & Perks:
- Dining discounts at Provaré Chicago
- Health benefits
- Performance-based bonuses
- 401k Retirement Plan
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