General Manager - Quick Service at Empowered Hospitality

Empowered Hospitality is on the lookout for a rockstar General Manager for one of our fantastic quick service restaurant (QSR) clients located in New York City!

The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role requires a hands-on approach to managing staff, ensuring food safety, and maintaining high standards of food quality and service. The General Manager will be responsible for creating a positive dining experience for our guests while effectively managing the team.

JOB OVERVIEW

Duties

• Supervise daily restaurant operations, ensuring compliance with health and safety regulations.
• Train, develop, and mentor staff to enhance their skills in food preparation, customer service, and operational procedures.
• Manage inventory control, including ordering supplies and monitoring stock levels to minimize waste.
• Oversee cash handling procedures to ensure accuracy and accountability.
• Collaborate with kitchen management to maintain high standards of food production and presentation.
• Implement training programs focused on food handling, safety protocols, and customer service excellence.
• Foster a positive work environment that encourages teamwork and effective communication among staff.
• Address customer inquiries or complaints promptly to ensure satisfaction.

Experience

• Proven experience in management or a similar supervisory role within the food industry.
• Strong background in food service management with knowledge of culinary practices.
• Experience with quick service restaurants and fast casual restaurants establishments is highly desirable.
• Demonstrated leadership abilities with experience in team management and staff training & development.
• Knowledge of food safety regulations and best practices in food handling.
• Culinary experience or kitchen management background is advantageous. Join our team as a Floor Manager where you can make an impact on both our guests' experiences and our team's growth!

Empowered Hospitality and our clients are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.