General Manager at Scopa Italian Roots
Job Description
Chef Antonia Lofaso’s interpretation of old-school Italian food reminds us of the home we left in the boroughs of New York. Our love for the simplicity of fresh ingredients complementing each other perfectly inspired us to create a restaurant that honors our Italian traditions. At Scopa, we aim to bring people together with timeless Italian dishes and exceptional service that conveys sincere appreciation for the neighborhood’s continued patronage. - Mario Guddemi & Salvatore Aurora
Manage and Schedule restaurant staff, addressing diners’ inquiries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we’d like to meet you.
You are responsible to make an Amazing dining experience for our guests and increase our profitability.
Responsibilities
- Delegate tasks to restaurant staff and supervise their performance
- Maintain a fully-stocked inventory and order food supplies
- Manage dining reservations
- Arrange to have shifts covered (e.g. when employees take time off)
- Help staff resolve on-the-job challenges
- Track daily costs and revenues
- Balance the cash register at the end of the shift
- Coordinate with suppliers as they deliver food product orders
- Ensure client satisfaction and gracefully handle any complaints
- Open or close the restaurant (when responsible for the first or last shift)
- Report maintenance and training needs
Requirements
- Fine Dining exp
- Proven experience as a Floor/Shift Manager or relevant role in a fine dining restaurant
- Good knowledge of restaurant operations (like managing reservations and payments)
- Availability to work different shifts, including weekends
- Manage policies
- A customer service approach with the ability to de-escalate and manage complaints with professionalism and Hospitality
- Excellent organizational skills
- Team management abilities
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