General Manager at The Gyro Project - 7th Ave

We are a relatively new, fast growing QSR- with 5 locations open, and another 4 under development. We're looking to grow our team. General Managers needed for new store openings, with potential for internal growth as the company grows. Expected openings for 2026 are 5-9 units. 

We are a family owned business, with boots on the ground. Our Hospitality company operates 32 total QSR and full-serve restaurants. 



Key Responsibilities

Operations Management

• Oversee daily restaurant operations including opening/closing procedures, food preparation, and service delivery

• Ensure compliance with food safety, health, and sanitation standards

• Maintain quality standards for food, service, and cleanliness

• Manage inventory levels, ordering, and vendor relationships

• Implement and enforce company policies and procedures

Financial Management

• Achieve sales targets and profitability goals

• Control labor costs and manage scheduling to optimize staffing levels

• Monitor food costs and minimize waste

• Prepare and manage budgets, analyze P&L statements

• Handle cash management and banking procedures

Team Leadership

• Recruit, hire, train, and develop staff members

• Create work schedules and manage time-off requests

• Conduct performance evaluations and provide coaching

• Foster a positive work environment and team culture

• Address employee relations issues and disciplinary matters

Customer Service

• Ensure high-quality customer experiences

• Handle customer complaints and resolve issues promptly

• Monitor customer feedback and implement improvements

• Maintain brand standards and service speed expectations

Marketing & Sales

• Execute promotional campaigns and local marketing initiatives

• Build community relationships and drive customer traffic

• Analyze sales trends and implement strategies to increase revenue