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Living Talent

Head Of IT Operations - Investment Mgt 500k++ | Hybrid in San Fran at Living Talent

Living Talent Chicago, Illinois

Job Description

Head of IT Operations (not engineering)
Senior leadership role responsible for 24x7 availability, operational resilience, and regulatory compliance across all IT systems and services.
  • Investment Mgt firm (400B+ AUM)
  • Report to CTO
  • Team size: 30
  • Location: San Francisco (Full relocation provided)
  • Hybrid schedule
  • Comp: 500k - 700k

Drive infrastructure strategy, manage vendor relationships, and oversee governance processes—focusing on continuous improvement, risk mitigation, and alignment with business and regulatory priorities.

Experience managing infrastructure from a service delivery, risk, and compliance perspective—preferably within financial services, investment management, or similarly regulated industries is needed.

Required Experience
  • Proven leadership in technical operations and team management
  • Investment management or broader financial services
  • Managing critical, firm-impacting incidents
  • Exceptional communication skills for high-pressure problem resolution
  • Strong background in cloud operations and vendor management
  • Broad IT operations experience across infrastructure, support, and governance
  • Executive presence with a boardroom-ready mindset
  • Commitment to service excellence and stakeholder engagement
  • MBA or other relevant discipline is ideal

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