HECM Receptionist at Home Encounter HECM LLC

• Answer phone calls and forward them to the appropriate department when necessary.
• Manage gate access for all associations.
• Process applications for property sales and leases.
• Schedule conference room usage for CAMs and ensure the calendar is up-to-date.
• Handle incoming and outgoing mail efficiently.
• Provide assistance to homeowners with basic information inquiries.
• Maintain accurate and organized files for easy reference.
• Manage and update spreadsheets for property applications.
• Ensure parking records are accurate and up-to-date.
• Provide miscellaneous administrative support to CAMs and Admins as needed.
• Perform any additional duties within the scope of HOA Receptionist and as assigned by the manager.

Qualifications

• High school diploma or GED Equivalent.
• Strong attention to detail and accuracy in data entry and financial record-keeping.
• Excellent communication and interpersonal skills to interact professionally with homeowners and stakeholders.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.