HIM Operations Release of Information (ROI) Manager at Medasource
Job Description
Job Title: HIM Operations – Release of Information (ROI) Manager (On-Site – Contract-to-Hire)
Contract: 6 months (12/8/2025 – 6/5/2026), Contract-to-Hire opportunity
Job Description:
We’re hiring a Release of Information (ROI) Manager to oversee the daily operations of ROI services within The Johns Hopkins Hospital (JHH). Reporting to the Director of HIM Operations, this leader will manage a team of 13 ROI staff, ensuring compliance with HIPAA and state/federal regulations, supervising vendor relationships, and serving as a Privacy Liaison under the direction of the Privacy Office. This position plays a key role in optimizing workflows, maintaining performance standards, and ensuring exceptional service across JHH and Bayview facilities.
Location:
- On-site, 5 days/week at 1800 Orleans St, Baltimore, MD 21287
- Occasional travel (1–2 times per week) to Bayview for vendor oversight
- Equipment provided
- HIPAA-compliant workspace required
Shift:
- Monday – Friday, 8:00 AM – 5:00 PM EST
- Estimated start date: December 8, 2025
Team & Scope:
- 13-member team: 1 Supervisor, 2 Leads, and 10 ROI Specialists
- Oversight of ROI operations at JHH (some ROI work outsourced to vendors)
- Liaison between HIM, Privacy, and Legal departments
- Responsible for handling patient requests, continuity of care, privacy concerns, and compliance
- The team is relatively new — most members have been with Hopkins for three years or less
Required Skills & Experience:
- Strong Release of Information (ROI) and HIPAA background
- Experience leading and developing teams
- Proficiency in Epic HIM modules
- Understanding of ROI workflows, policies, and procedures
Required Qualifications:
- RHIA credential required
- Bachelor’s degree in Health Information Management (HIM) or a related field
- Must have 5-10 years of hands-on ROI experience
- Proven leadership experience in multi-facility HIM operations
- Strong communication, collaboration, and process improvement skills
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