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HiLawn

Host at HiLawn

HiLawn Washington, District of Columbia

Job Description

Hi-Lawn's 50-foot spherical pop-up bar "Snowglow" at The Dome returns in November, and we are hiring for the season! 
On the rooftop at Union Market, the 50-foot spherical dome, transforms into a globe of holiday magic with awe-inspiring animated visuals, spirited cocktails, festive eats, and plenty of holiday cheer.
Heated and designed for the Winter season, Snowlogw returns for a 6-week run from November 15 - January 4.

We are looking for professionals to join the team in providing high-end hospitality for guests while they enjoy this awe-inspiring experience. This is a seasonal position during the time the Snowglow experience will be live.

Host Responsibilities:
- Greet and welcome ticketed guests upon arrival with warmth and professionalism
- Manage guest bookings and seating arrangements efficiently using Resy, our ticketing platform
- Communicate effectively with guests, providing information about the experience
- Maintain extensive knowledge of The Dome experience with the intention of being able to answer all guest inquiries as needed

Requirements:
- Previous experience in a hospitality or customer service role preferred
- Ability to work in a team environment and follow direction
- Strong communication skills, both verbal and written
- Ability to remain calm and composed under pressure in a high-volume setting
- Excellent multitasking abilities and attention to detail
- Outgoing personality with a genuine passion for providing exceptional service
- Availability to work evenings and weekends, with Friday through Sunday availability required
- Familiarity with Resy or similar reservation platforms is a plus

We looking forward to meeting you for this exciting experience!

Hi-Lawn is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable law.

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