Host at ORA

We're seeking passionate team members who share our work ethic, our sense of family, and a commitment to delivering exceptional experiences to our guests.

As one of our Host, you are the front line of communications with our cherished guests.  You will be a valuable part of our team. Providing guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will also be responsible for assisting the General Manager to ensure a positive first impression, and lasting relationships are formed with all our guests.

Responsibilities Include...

• Maintaining positive relationships with all our guests. 
• Managing the reservations inventory to ensure the restaurant maximizes its cover potentials based on budgets, special events, holidays, and seasonal demands. 
• Maintaining our restaurant and guest profiles across various tools and platforms. 
• Working with the Events team to manage restaurant availability and ensure proper communication is met. Training within the department
• Responding to all guest inquiry channels in a timely, friendly, and efficient manner.  Monitoring the general email inboxes for the restaurant
• Building long-term relationships with guests and stakeholders, such as dining regulars, local concierge, and employees

The right candidate will have...

• experience working as a front door lead in a fast-paced, high volume, fine dining restaurant.
• Extensive knowledge of fine dining service
• Extensive knowledge of various restaurant reservations software.
• An unparalleled commitment to hospitality and customer service.
• Exceptional leadership and communication skills.
• Ability to think critically and make sound decisions in a high-pressure work environment.
• Excellent time management and prioritization skills and the ability to multitask.
• Proficient in Microsoft Office
• General computer skills required.

BENEFITS:

• Opportunities for growth
• Paid sick time
• 401K access
• Employee Dining Discounts