Hotel Front Desk Attendant at Comfort Inn & Suites Franklin East

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation:

$12 hourly

Responsibilities:

• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Take reservations over the telephone, through emails and in person, including groups
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
• Welcome guests warmly, determine their needs, and manage the registration process.

Qualifications:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Availability to work flexible schedules, including weekends and holidays.
• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Proven customer service experience with a strong guest-focused mentality

About Company

Our property's vision is to positively impact. We value relationships, reputation, and returns for all employees, not just owners.