Hotel Front Desk Attendant at Everhome & Suites Bowling Green

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation:

$16 hourly

Responsibilities:

• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Take reservations over the telephone, through emails and in person, including groups
• Manage guest check-ins and check-outs appropriately
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications:

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Availability to work flexible schedules, including weekends and holidays.
• Strong customer service skills with a guest-focused approach.
• Experience in hospitality or customer service is preferred but not required.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint

About Company

ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.