Hotel Front Desk Night Auditor at DoubleTree by Hilton Harrisonburg

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation:

$14.00 hourly

Responsibilities:

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Make sure every hotel guest has a pleasant stay
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications:

• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• High school diploma or equivalent required; some college preferred
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Requires a flexible schedule that allows for overnight shift hours
• Outstanding communication skills and excellent customer service skills are required

About Company

The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.