Human Resources Generalist at Neighborhood Health Clinics Inc

HUMAN RESOURCES GENERALIST

At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

As Human Resources Generalist, you will perform a variety of duties providing leadership, support, and assistance to the functional areas of HR according to the procedures outlined in the HR and NHC’s Employee Policy & Procedure Manual. Maintains client/patient confidentiality and ensures compliance with HIPAA policies and procedures. Maintains strict confidentiality of financial and personnel matters. Must commute to multiple locations, as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Leads and/or supports the life-cycle talent acquisition process by posting approved positions, sourcing, scheduling, and referencing final candidates. Utilizes electronic HR platform and makes recommendations to maximize its use.
• Leads and/or supports the new hire process; includes but is not limited to creation of new employee personnel files, entering employee data as required, completing I-9 verification, producing ID Badges, and completing onboarding.
• Supports the credentialing and privileging process at all levels; includes gathering all information necessary and completing the forms for initial credentialing and recredentialing.
• Leads and/or supports the designing, implementing, and administering of policies and procedures.
• Leads and/or supports the unemployment benefits process, including initial requests for documents/data, protests of finding, and hearings.
• Ensures all personnel files are complete, orderly, and accessible. Utilizes available electronic platforms to remind staff when TB tests, licensures, certifications, etc. are due. Utilizes available electronic platforms to maintain all HR documentation.
• Leads and/or supports administration and execution of human resource programs including but not limited to compensation, benefits and leaves. Monitors and reports program status.
• Receives employment-related inquiries from applicants, employees, and leadership, referring completed and/or sensitive matters to the appropriate staff, as appropriate.
• Leads and/or supports the employee performance management process by performing investigations, making recommendations, and conducting corrective action and/or termination meetings.
• Enters and updates employee data in the electronic HR platform.
• Leads and/or supports review of time-keeping records of all employee absences, refers any attendance issues, with a recommended course of action, to the CHRO.
• Serves as HR Relias Learning contact for employees; provides support.
• Leads and/or supports the HR department and CHRO through research and participation in special projects.
• Attends and participates in meetings and in-services as required. Participates in professional development activities. Serves on committees as requested.
• Performs duties in accordance with NHC Standards of Conduct and Mission Statement.
• Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.

REQUIRED SKILLS / ABILITIES

• Human Resources-demonstrates a working knowledge of how grant requirements and federal/state employment laws impact the day-to-day operations of NHC’s Human Resources Department; maintains knowledge of, and acts in accordance with, current NHC policies and procedures.
• Problem solving-identifies and resolves problems in a timely manner and gathers and analyzes information competently.
• Interpersonal skills-maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively with people of varying cultures, socio-economic backgrounds, languages, and educational levels.
• Oral communication-speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills.
• Written communication-edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Planning/organizing-prioritizes and plans work activities, uses time efficiently.
• Quality control-understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties.
• Adaptability-adapts to changes in the work environment, work location, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability-consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security-actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
• Computer & Math-proficient in HR platform, Microsoft Word, Outlook, and Excel; proficient in basic math to make simple calculations.

REQUIRED QUALIFICATIONS:

Education / Training

Associate’s degree required, bachelor’s degree preferred, relevant work experience may be substituted for some education.

Experience

Minimum of three years Human Resources experience required; to include HRIS platforms.

Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [email protected]